Warranty Policy

WARRANTY

FRIEDMAN GUITARS LIMITED LIFETIME WARRANTY: Friedman Guitar offers a limited lifetime warranty to the original purchaser of a FRIEDMAN GUITAR. Friedman Guitars  will be free from defects in material and workmanship. A dated sales receipt will establish coverage under this warranty. Warranty does not cover service or parts to repair damage caused by accident, neglect, normal & wear, disaster, misuse, abuse, negligence, inadequate packing or shipping procedures and service, repair or modifications which have not been authorized or approved by FRIEDMAN GUITARS. If this product is defective in materials or workmanship as warranted above, your sole remedy shall be repaired as provided below. 

Strings and Frets are not warrantied.

FRIEDMAN PICKUPS LIMITED WARRANTY: Friedman offers a 

FRIEDMAN offers a three (3) year warranty to the original purchaser on FRIEDMAN PICKUPS. The product will be free from defects in material and workmanship. A dated sales receipt will establish coverage under this warranty. Warranty does not cover service or parts to repair damage caused by accident, neglect, normal & wear, disaster, misuse, abuse, negligence, inadequate packing or shipping procedures and service, repair or modifications which have not been authorized or approved by FRIEDMAN. If this product is defective in materials or workmanship as warranted above, your sole remedy shall be repair or replacement as provided below.

RETURN REPAIR PROCEDURES: Defective products must be shipped, with a dated sales receipt, freight pre-paid and insured directly to FRIEDMAN. A Return Authorization # (RA#) must be obtained prior to shipping the product. The RA# must clearly be on the package. Include a brief description of the defect, along with your correct return address and telephone number. If FRIEDMAN determines that the unit was defective in materials or workmanship at any time during the warranty period, FRIEDMAN has the option of repairing or replacing the product at no charge. Products replaced or repaired under this warranty will be returned via ground shipping only within the United States-freight prepaid. 

INCIDENTAL OR CONSEQUENTIAL DAMAGE In no event is FRIEDMAN liable for any incidental or consequential damages arising out of the use or inability to use of any FRIEDMAN product, even if FRIEDMAN or a FRIEDMAN dealer has been advised of the possibility of such damages, or any other claim by any other party. Some states do not allow the exclusion or limitation of consequential damages, so the above limitation and exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

CUSTOMER SUPPORT: Email us at FriedmanAmps@gmail.com